The Hotel Inspector

In the Devon town of Totnes, Alex Polizzi has been called to help Toni, a 74-year-old musician and music teacher who is desperate to save her home, Appalachian Spring bed and breakfast. The business is stuck in a bygone era and is on the brink of collapse. Unless Alex can help Toni turn her B&B around, she will be forced to sell the home she loves.

Alex Polizzi heads to the Sussex coast and to Bognor Regis to check into The Navigator, a once-proud seafront hotel now fighting for survival. Owner Kathleen is drowning in debt, battling constant leaks and crumbling rooms, and running herself ragged trying to keep up with guests, builders, and family life. Can Alex help help turn things around?

Alex Polizzi visits the sleepy Suffolk village of Monks Leigh, coming to the rescue of publicans Steven and Julie whose lifelong dream of running a village pub is turning into a nightmare. The Swan is the only pub in the village and the couple are desperate to make their dream work. However, after being forced to close the kitchen they're struggling to get people through the doors without a food offering.

Alex Polizzi tackles a family-run budget B&B, which is failing to compete with the hundred-plus hotels in Gatwick airport area. Can Alex get the business back in the black?

In Bramber, East Sussex, Jack and Danny have gambled everything on running Castle Inn, a 20-bedroom pub and restaurant. After six months, occupancy has plummeted & bills are sky-high. Alex steps in to try and help turn things around.

Alex heads to the Malvern Hills, Worcestershire, to face one of her toughest challenges yet: 24-year-old landlord Hendrik who's never worked behind a bar in his life.Alex sets out to transform both the pub and the landlord. She knows that Hendrik needs more than business advice - he needs to find his voice and step up as a leader.

Alex is in the south coast maritime city of Southampton to come to the aid of pub owners Jeremy and Stewart who run the Platform Tavern. Steeped in maritime history and right next to the city's busy docks, this pub has been loved by visitors and locals alike for generations - but it's now at risk of closing its doors for good.

Alex visits Breaks Fold Farm in the Yorkshire Dales, where she advises owners Richard and Louise about the best way to update their camping site. Alex tries to persuade the couple that they must move with the times and add luxury touches to their offerings to compete in a crowded market- and crucially to allow them to increase their prices and therefore their profit margin.